Call Center Representative jobs in Serangoon

Customer Service Executive Work location: Toa Payoh (Nearest MRT station: Caldecott) Responsibilities Plan & coordinate the Preventive Maintenance schedule with customers & Field Engineers. Escalate to CS Delivery Manager for non-compliance. Dispatch Field Services Engineers (FSE's) and assign service orders based on the advice of the FSE on helpdesk / response center duty or the Team Lead Field...

A leading financial institution in Singapore is looking for Customer Service Officers. Candidates should have at least a Bachelor's Degree and 2 years of relevant experience, preferably in a call center. Fluency in both English and Vietnamese is required. The role involves managing customer inquiries, providing service information, and maximizing sales opportunities. A dedication to service...

A global BPO leader based in Singapore is searching for a training program developer to enhance service delivery for partner brands. The candidate should have at least three years of experience in a call center environment and possess strong supervisory and communication skills. Responsibilities include evaluating training effectiveness and conducting needs analyses to improve staff performance....

A leading global BPO company in Singapore is seeking candidates for a Quality Assurance role. The responsibilities include evaluating call center performance, providing feedback and improving quality processes. Candidates should possess a degree, with at least 2 years of related experience and strong training skills. The ideal applicant will demonstrate excellent communication and customer...

A healthcare center in Singapore is seeking a dedicated individual for a call center role. Responsibilities include handling incoming and outgoing calls, attending to patient inquiries, and assisting with appointment bookings. Candidates should possess GCE 'N/O' Levels and at least 1 year of call center experience. This position offers a valuable opportunity to contribute to patient service...

A leading global technology company in Singapore is seeking a Facilities Technician to operate, maintain, and troubleshoot electrical systems in a data center environment. Candidates should possess an Associate's degree and have at least 2 years of relevant electrical experience. Responsibilities include executing operational procedures and improving energy efficiency. This is an on-site role...

A leading call center company in Singapore is looking for a part-time MBS Front Office Call Centre staff. This role involves handling inbound calls and delivering friendly, professional service. Candidates should have relevant call center experience and strong communication skills. Work hours are Monday to Friday from 11 am to 3 pm, with a pay rate of $10 per hour. The position requires a...

Customer Relation Officer (Call Center External) Job Openings Customer Relation Officer (Call Center External) About the job Customer Relation Officer (Call Center External) The Company You would most probably be a customer of our client. They play an important role in Singapores public transport system by being the middleman between you, the commuter, and all the other parts that help to make it...

A recruitment agency is seeking candidates for a role in Singapore that involves handling inbound calls related to healthcare benefits. Key responsibilities include assisting members with claims and navigating systems, updating records, and addressing complaints. Candidates must have at least 2 years of experience in a call center, particularly in the healthcare or insurance sector, along with...

A customer service company in Singapore seeks candidates for roles requiring a minimum O Level and relevant computer skills. The position involves answering inbound calls, managing complaints, and ensuring customer satisfaction. Proficiency in Mandarin is essential for engaging with Mandarin-speaking customers. Successful applicants will work in a contact center environment and can start...

A leading technology firm in Singapore is seeking a Facilities Technician to operate and maintain sophisticated electrical systems within data centers. The ideal candidate will have an associate's degree and at least 2 years of electrical experience in an industrial setting. Responsibilities include troubleshooting electrical equipment, ensuring safety standards, and supporting data center...

Guest Experience Expert (Call Center Executive) Additional Information Job Number: 25180511 Job Category: Rooms & Guest Services Operations Location: W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore, 98374 Schedule: Full Time Position Type: Non-Management Position Summary Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build...

A leading cloud services provider is seeking a Data Center Technician to join its Infrastructure Operations team in Singapore. This role involves maintaining data center infrastructure, troubleshooting hardware, and participating in scheduled maintenance. Ideal candidates will have at least 2 years of relevant experience and strong problem-solving skills. The company promotes an inclusive...

A leading cloud services company in Singapore seeks a Data Center Engineering Operations Engineer to ensure operational excellence in critical infrastructure. You'll manage risk, maintain safety standards, and oversee vendor management. Candidates should have 4+ years of experience in data center environments and a relevant Bachelor's Degree. This position offers opportunities for professional...

An established local bank in Singapore is looking for a customer service officer for their contact center. The candidate will provide personalized service over the phone, understand customer needs, and identify cross-sell opportunities while ensuring total customer satisfaction. Strong communication skills and familiarity with banking products are essential. Interested candidates should apply...

A leading cloud service provider in Singapore is looking for a Data Center Technician. This role entails maintaining and supporting data center infrastructure, including installation and repair of hardware, and troubleshooting network issues. Ideal candidates have at least 2 years of experience in hardware troubleshooting and a good understanding of cabling standards. This position involves 24x7...

A leading technology firm in Singapore is seeking a Systems Engineer responsible for managing and supporting IT infrastructure in a data center. The ideal candidate will ensure system operations' availability, performance, and security, while also providing standby support outside normal hours. Requirements include a diploma in IT, relevant experience, and proficiency in server administration and...

A customer service firm in Singapore is seeking a Team Manager/Team Lead to guide a dedicated team. Responsibilities include mentoring Customer Care Officers, conducting training, and enhancing operational efficiency through data analytics. Candidates should have at least 2 years of supervisory experience in contact centers, a passion for excellent service, and proficiency in relevant software...

Salary: from $2,000.00 to $2,600.00 per month after confirmation depending on experience (inclusive of basic salary and variable allowances) Responsibilities Answer inbound calls and provide information pertaining to queries, complaints & feedback Manage & resolve customer's complaints & feedback First contact resolution of all cases handled Project a positive and helpful attitude to external and...

An established local bank in Singapore is seeking a customer service officer to join their contact center. The ideal candidate will deliver personalized service over the phone, understand customer needs, and identify cross-selling opportunities. Responsibilities include providing excellent service, soliciting feedback, and addressing problem trends. This position offers an excellent opportunity...