Call Center Supervisor jobs in Serangoon

A leading hotel in Singapore is seeking a Call Centre Manager to oversee daily operations and ensure exceptional customer service. The ideal candidate will have at least 5 years of experience, including 2 years in a supervisory role within a call centre. Responsibilities include managing team performance, conducting training, and handling escalated customer issues. Strong communication skills and...

Customer Relation Officer (Call Center External) Job Openings Customer Relation Officer (Call Center External) About the job Customer Relation Officer (Call Center External) The Company You would most probably be a customer of our client. They play an important role in Singapores public transport system by being the middleman between you, the commuter, and all the other parts that help to make it...

A leading recruitment agency in Singapore is seeking an operations support specialist to oversee daily channel operations. Responsibilities include troubleshooting issues, coordinating with stakeholders, and maintaining records. The ideal candidate should possess a minimum diploma and have supervisory experience in a call center environment. Interested applicants are encouraged to apply with...

Location: Dubai, AE Req ID: 353850 Call Center Associate – Dubai NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward‐thinking organization, apply now. We are currently seeking a Call Center Associate to join our team in Dubai, Dubayy (AE-DU), United Arab Emirates (AE). Key...

A leading contact center in Singapore is seeking proactive individuals for the Fraud Prevention & Customer Protection Officer role. As the first line of defense against fraud, you'll handle inbound calls, assist customers in navigating fraud-related queries while ensuring compliance with regulations. No prior experience is required, and full training will be provided. Strong communication skills...

Temp/Perm Call Center Assistant (Office Hours, Islandwide, Training Provided) Singapore | Posted: Nov 20, 2024 Responsibilities: Answer incoming calls from customers needing assistance in a variety of areas. Answer questions, give explanation, and solve problems for customers. Complete special projects as assigned. Requirements: • Min GCE 'A' Levels or Diploma in any field - Office hours, 5 days...

A global BPO leader based in Singapore is searching for a training program developer to enhance service delivery for partner brands. The candidate should have at least three years of experience in a call center environment and possess strong supervisory and communication skills. Responsibilities include evaluating training effectiveness and conducting needs analyses to improve staff performance....

A leading global BPO company in Singapore is seeking candidates for a Quality Assurance role. The responsibilities include evaluating call center performance, providing feedback and improving quality processes. Candidates should possess a degree, with at least 2 years of related experience and strong training skills. The ideal applicant will demonstrate excellent communication and customer...

A healthcare center in Singapore is seeking a dedicated individual for a call center role. Responsibilities include handling incoming and outgoing calls, attending to patient inquiries, and assisting with appointment bookings. Candidates should possess GCE 'N/O' Levels and at least 1 year of call center experience. This position offers a valuable opportunity to contribute to patient service...

A leading global technology company in Singapore is seeking a Facilities Technician to operate, maintain, and troubleshoot electrical systems in a data center environment. Candidates should possess an Associate's degree and have at least 2 years of relevant electrical experience. Responsibilities include executing operational procedures and improving energy efficiency. This is an on-site role...

Overview Handling inbound calls regarding general enquiries. Computer literature and provide administrative support. Willing to work on 12 hours shift (Day) Any others duties as assigned. Requirements Secondary School/O Level, Professional Certificate/NiTEC or equivalent. At least 1 year experience in call center or customer service environment Benefits & Others 14 days of Annual Leave Medical...

A recruitment agency is seeking candidates for a role in Singapore that involves handling inbound calls related to healthcare benefits. Key responsibilities include assisting members with claims and navigating systems, updating records, and addressing complaints. Candidates must have at least 2 years of experience in a call center, particularly in the healthcare or insurance sector, along with...

Salary: from $2,000.00 to $2,600.00 per month after confirmation depending on experience (inclusive of basic salary and variable allowances) Responsibilities Answer inbound calls and provide information pertaining to queries, complaints & feedback Manage & resolve customer's complaints & feedback First contact resolution of all cases handled Project a positive and helpful attitude to external and...

Customer Service Executive Work location: Toa Payoh (Nearest MRT station: Caldecott) Responsibilities Plan & coordinate the Preventive Maintenance schedule with customers & Field Engineers. Escalate to CS Delivery Manager for non-compliance. Dispatch Field Services Engineers (FSE's) and assign service orders based on the advice of the FSE on helpdesk / response center duty or the Team Lead Field...

Handling inbound calls regarding general enquiries. Computer literature and provide administrative support. Willing to work on 12 hours shift (Day Shift: 8.30am to 8.30pm) Any others duties as assigned. Requirements GCE 'N' Level, Professional Certificate/NiTEC or equivalent. At least1 year experience in call center or customer service environment Benefits & Others 14 days of Annual Leave Medical...

A leading hotel in Singapore is seeking a Call Centre Manager to oversee daily operations and ensure exceptional customer service. The ideal candidate will have at least 5 years of experience, including 2 years in a supervisory role within a call centre. Responsibilities include managing team performance, conducting training, and handling escalated customer issues. Strong communication skills and...

A leading hotel in Singapore is seeking a Call Centre Manager to oversee daily operations and ensure exceptional customer service. The ideal candidate will have at least 5 years of experience, including 2 years in a supervisory role within a call centre. Responsibilities include managing team performance, conducting training, and handling escalated customer issues. Strong communication skills and...

A leading hotel in Singapore is seeking a Call Centre Manager to oversee daily operations and ensure exceptional customer service. The ideal candidate will have at least 5 years of experience, including 2 years in a supervisory role within a call centre. Responsibilities include managing team performance, conducting training, and handling escalated customer issues. Strong communication skills and...

A leading hotel in Singapore is seeking a Call Centre Manager to oversee daily operations and ensure exceptional customer service. The ideal candidate will have at least 5 years of experience, including 2 years in a supervisory role within a call centre. Responsibilities include managing team performance, conducting training, and handling escalated customer issues. Strong communication skills and...

A leading hotel in Singapore is seeking a Call Centre Manager to oversee daily operations and ensure exceptional customer service. The ideal candidate will have at least 5 years of experience, including 2 years in a supervisory role within a call centre. Responsibilities include managing team performance, conducting training, and handling escalated customer issues. Strong communication skills and...