Call centre manager jobs in Serangoon

Responsibilities Provide leadership, development and coaching of Assistant Managers, Team Leaders, QAs, Trainers and Agents. Drive Employee Engagement to help our employees feel connected to one another and the company, and care deploy about their work. Foster a workplace that helps the team thrive. Actively engage and support the development of your team to ensure better performance and...

Senior Assistant Manager, Care and Call Centre (CareHub) Job Openings Senior Assistant Manager, Care and Call Centre (CareHub) About the job Senior Assistant Manager, Care and Call Centre (CareHub) Job Brief As a Senior Assistant Manager, you are responsible for the day-to-day operations of the Care and Call Centre (CareHub), which includes the management of the team of Call Centre Officer (CCOs)...

Call Centre Manager (Sales & Customer Support) Join BullionStar to lead and develop our customer support team in a call centre environment, ensuring that every customer interaction reflects our commitment to excellence, integrity, and service quality. Location: Singapore. About BullionStar We lead in technology – We are the most modern bullion dealer in the world, employing proprietary...

Manager (Support & Patient Operations - Call Centre & Appointment Services), EGH Planning Office Job Category: Administration The upcoming Eastern General Hospital (EGH) aims to provide excellent healthcare and promote healing centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services, covering...

A leading recruitment firm in Singapore is seeking a Call Centre Manager to oversee staffing, manage performance, and ensure service delivery excellence. The ideal candidate should have at least 3 years of experience in a call centre environment and hold a diploma or higher in any discipline. Responsibilities include monitoring call management, coordinating shifts, and collaborating with...

Location – Kallang Salary - $4800 – 6000 (Depending Experience) –from CallCentre Working Hours – Mon to Sun – 5.5days RESPONSIBILITIES AND AUTHORITIES Take charge of entire assigned project and collaborate with business partners closely on all issues and reviews related to the outsourced campaigns/projects. Involved in soft launches & pilot runs for all assigned projects and ensure smooth...

Enable your future At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world's most forward-thinking brands, and explore what's possible when human expertise meets technology. Together, we'll enable the future — starting with yours. Top reasons to work here: Attractive remuneration, great perks, and performance...

A leading automotive service provider in Singapore is seeking a dedicated Receptionist to manage customer calls, make service appointments, and assist service advisors. The ideal candidate will have experience in customer service, particularly in a call centre environment, and possess a positive attitude toward delivering high-quality service. This full-time role requires a hardworking and...

Location: near to MRT Eunos Working Hours:Mon to Fri, 9am to 6pm Contract Duration:1 year Completion Bonus : 1 month Salary Range: $3000 - $3800 (depending on experiences) Job Purpose You will be part of the team in delivering service excellence and customer satisfaction in the Contact Centre. You will attend to phone enquiries/ live chats from the policyholders and financial representatives,...

Customer Service Provide prompt, courteous, and accurate responses to patients' and caregivers' enquiries via phone, email, and other approved communication channels. Act as a liaison between patients/families and internal stakeholders to ensure seamless service delivery and a positive patient experience. Ensure continuity and clarity of communication, with prompt follow‐up when addressing...

A leading staffing agency in Singapore is looking for a Call Centre Team Lead to oversee operations and ensure performance goals are met. Responsibilities include conducting team call audits, coordinating with stakeholders to resolve inquiries, and managing staffing matters. The ideal candidate will have experience in call center management and the ability to mentor team members. The role...

A prestigious Singapore hotel is seeking a Guest Service Ambassador for its call centre operations. This entry-level role involves maximizing room sales, managing guest communications, and ensuring smooth operational procedures. Ideal candidates will have excellent interpersonal skills and at least 1 year of relevant experience. Join a distinguished team in an award-winning hospitality...

Call Centre Agent – DHL Supply Chain Join Call Centre Agent role at DHL Supply Chain . At DHL, people mean the world to us. We attract and retain the best talent worldwide. We offer challenge and opportunity for personal and professional development. We recognize the difference you bring and share the pride of building THE logistics company for the world. Under the DHL Supply Chain umbrella, we...

1 Year Contract Call Centre Executive (Up to $3200) Singapore | Posted: Nov 24, 2025 Job Responsibilities: Actively perform reminder calls to patients in recovering outstanding debts. Render assistance to patients for any enquires on their outstanding bills or requesting for Medisave/ financial assistance. Investigate and resolve disputes relating to bills and payments, and coordinating with...

Responsibilities Provide leadership, development and coaching of Assistant Managers, Team Leaders, QAs, Trainers and Agents. Drive Employee Engagement to help our employees feel connected to one another and the company, and care deploy about their work. Foster a workplace that helps the team thrive. Actively engage and support the development of your team to ensure better performance and...

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Call Centre Agent (General Enquiries Hotline) Job Category: Ancillary Posting Date: 25 Mar 2025 The Job You will support the Call Centre Department in answering and managing calls, faxes, and emails from members of the public, patients, staff from other government agencies, and health institutions, including...

Call Centre Manager Job Summary Basic Salary : up $6200 Working Location : Greenwich Working Days : Mon – Fri Working Hours : 8.30am – 6.00pm Job Description Staffing and Leave Management: Oversee staffing needs and manage leave requests effectively. Performance Management: Conduct monthly coaching and mentoring sessions to enhance staff performance. Service Outcome and KPI Oversight: Ensure that...

Sector: Healthcare / Customer Service Location: Bukit Merah Employment Type: Contract Working Hours: 5.25 days per week Monday to Friday: 8:30 a.m. – 5:30 p.m. Alternate Saturday: 8:30 a.m. – 12:30 p.m. Job Responsibilities Handle incoming calls and manage general enquiries Provide basic information on appointments and services Route calls to the appropriate departments Record and update call...

An established industry player is seeking a Call Centre Agent to join their dynamic team. In this role, you will be the first point of contact for general enquiries, providing exceptional service to patients and the public. Your responsibilities will include managing calls, emails, and faxes, ensuring confidentiality and professionalism at all times. The ideal candidate will possess excellent...

Location: West / East (Islandwide pick-up available) Salary: Up to $3,000/month Working Hours: Monday – Friday, 8.30am – 5.30pm Job Scope: Handle customer calls, emails, and order processing with accuracy and professionalism Manage sales orders, client enquiries, and complaints promptly Ensure all data is correctly documented in the system Liaise closely with the operations team for issue...