Call Center Representative jobs in Tuas

Customer Service Executive Work location: Toa Payoh (Nearest MRT station: Caldecott) Responsibilities Plan & coordinate the Preventive Maintenance schedule with customers & Field Engineers. Escalate to CS Delivery Manager for non-compliance. Dispatch Field Services Engineers (FSE's) and assign service orders based on the advice of the FSE on helpdesk / response center duty or the Team Lead Field...

A global BPO leader based in Singapore is searching for a training program developer to enhance service delivery for partner brands. The candidate should have at least three years of experience in a call center environment and possess strong supervisory and communication skills. Responsibilities include evaluating training effectiveness and conducting needs analyses to improve staff performance....

A leading global BPO company in Singapore is seeking candidates for a Quality Assurance role. The responsibilities include evaluating call center performance, providing feedback and improving quality processes. Candidates should possess a degree, with at least 2 years of related experience and strong training skills. The ideal applicant will demonstrate excellent communication and customer...

A leading global technology company in Singapore is seeking a Facilities Technician to operate, maintain, and troubleshoot electrical systems in a data center environment. Candidates should possess an Associate's degree and have at least 2 years of relevant electrical experience. Responsibilities include executing operational procedures and improving energy efficiency. This is an on-site role...

Overview Handling inbound calls regarding general enquiries. Computer literature and provide administrative support. Willing to work on 12 hours shift (Day) Any others duties as assigned. Requirements Secondary School/O Level, Professional Certificate/NiTEC or equivalent. At least 1 year experience in call center or customer service environment Benefits & Others 14 days of Annual Leave Medical...

Customer Relation Officer (Call Center External) Job Openings Customer Relation Officer (Call Center External) About the job Customer Relation Officer (Call Center External) The Company You would most probably be a customer of our client. They play an important role in Singapores public transport system by being the middleman between you, the commuter, and all the other parts that help to make it...

A recruitment agency is seeking candidates for a role in Singapore that involves handling inbound calls related to healthcare benefits. Key responsibilities include assisting members with claims and navigating systems, updating records, and addressing complaints. Candidates must have at least 2 years of experience in a call center, particularly in the healthcare or insurance sector, along with...

A customer service company in Singapore seeks candidates for roles requiring a minimum O Level and relevant computer skills. The position involves answering inbound calls, managing complaints, and ensuring customer satisfaction. Proficiency in Mandarin is essential for engaging with Mandarin-speaking customers. Successful applicants will work in a contact center environment and can start...

A leading technology firm in Singapore is seeking a Facilities Technician to operate and maintain sophisticated electrical systems within data centers. The ideal candidate will have an associate's degree and at least 2 years of electrical experience in an industrial setting. Responsibilities include troubleshooting electrical equipment, ensuring safety standards, and supporting data center...

An established local bank in Singapore is looking for a customer service officer for their contact center. The candidate will provide personalized service over the phone, understand customer needs, and identify cross-sell opportunities while ensuring total customer satisfaction. Strong communication skills and familiarity with banking products are essential. Interested candidates should apply...

A leading cloud services provider is seeking a Data Center Technician to join its Infrastructure Operations team in Singapore. This role involves maintaining data center infrastructure, troubleshooting hardware, and participating in scheduled maintenance. Ideal candidates will have at least 2 years of relevant experience and strong problem-solving skills. The company promotes an inclusive...

A leading cloud services company in Singapore seeks a Data Center Engineering Operations Engineer to ensure operational excellence in critical infrastructure. You'll manage risk, maintain safety standards, and oversee vendor management. Candidates should have 4+ years of experience in data center environments and a relevant Bachelor's Degree. This position offers opportunities for professional...

A leading technology firm in Singapore is seeking a Systems Engineer responsible for managing and supporting IT infrastructure in a data center. The ideal candidate will ensure system operations' availability, performance, and security, while also providing standby support outside normal hours. Requirements include a diploma in IT, relevant experience, and proficiency in server administration and...

A customer service firm in Singapore is seeking a Team Manager/Team Lead to guide a dedicated team. Responsibilities include mentoring Customer Care Officers, conducting training, and enhancing operational efficiency through data analytics. Candidates should have at least 2 years of supervisory experience in contact centers, a passion for excellent service, and proficiency in relevant software...

A leading cloud service provider in Singapore is looking for a Data Center Technician. This role entails maintaining and supporting data center infrastructure, including installation and repair of hardware, and troubleshooting network issues. Ideal candidates have at least 2 years of experience in hardware troubleshooting and a good understanding of cabling standards. This position involves 24x7...

A leading automotive company in Singapore seeks a dedicated customer service representative to handle inquiries and maintain strong customer relationships. The ideal candidate holds a diploma and has at least 3 years of experience in customer service. They should be capable of multitasking in a fast-paced environment, possess excellent communication skills in English and Chinese, and demonstrate...

A recruitment agency based in Singapore is looking for a candidate to conduct auditing of team calls, manage case resolutions, and perform coaching for staff. Responsibilities include ensuring KPIs are met, handling stakeholder inquiries, and managing staffing matters. The ideal candidate should be detail-oriented and capable of providing insights based on performance data. Interested candidates...

A luxury hotel in Singapore is seeking a Guest Services Associate to manage guest calls and requests efficiently. The ideal candidate will have at least 1 year of experience in a similar role and possess strong communication skills. Responsibilities include answering guest inquiries, assisting with training and scheduling staff, and maintaining high standards of guest service. Join a team...

Salary: from $2,000.00 to $2,600.00 per month after confirmation depending on experience (inclusive of basic salary and variable allowances) Responsibilities Answer inbound calls and provide information pertaining to queries, complaints & feedback Manage & resolve customer's complaints & feedback First contact resolution of all cases handled Project a positive and helpful attitude to external and...

An established local bank in Singapore is seeking a customer service officer to join their contact center. The ideal candidate will deliver personalized service over the phone, understand customer needs, and identify cross-selling opportunities. Responsibilities include providing excellent service, soliciting feedback, and addressing problem trends. This position offers an excellent opportunity...