Call centre manager jobs in Geylang

A leading healthcare institution located in Singapore is seeking a Manager for Support & Patient Operations to lead the Call Centre & Appointment Services Department. The ideal candidate will have at least 6 years of managerial experience within healthcare operations, strong leadership skills, and the ability to manage multiple service lines. This role focuses on overseeing call centre operations...

Senior Assistant Manager, Care and Call Centre (CareHub) Job Openings Senior Assistant Manager, Care and Call Centre (CareHub) About the job Senior Assistant Manager, Care and Call Centre (CareHub) Job Brief As a Senior Assistant Manager, you are responsible for the day-to-day operations of the Care and Call Centre (CareHub), which includes the management of the team of Call Centre Officer (CCOs)...

Location – Kallang Salary - $4800 – 6000 (Depending Experience) –from CallCentre Working Hours – Mon to Sun – 5.5days RESPONSIBILITIES AND AUTHORITIES Take charge of entire assigned project and collaborate with business partners closely on all issues and reviews related to the outsourced campaigns/projects. Involved in soft launches & pilot runs for all assigned projects and ensure smooth...

Responsibilities Provide leadership, development and coaching of Assistant Managers, Team Leaders, QAs, Trainers and Agents. Drive Employee Engagement to help our employees feel connected to one another and the company, and care deploy about their work. Foster a workplace that helps the team thrive. Actively engage and support the development of your team to ensure better performance and...

Enable your future At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world's most forward-thinking brands, and explore what's possible when human expertise meets technology. Together, we'll enable the future — starting with yours. Top reasons to work here: Attractive remuneration, great perks, and performance...

Responsibilities Lead the strategic design and operationalisation of the live chat service channel integrating WhatsApp with human agent support Conduct comprehensive analysis of current customer service enquiry management operations and identify improvement opportunities Design enhanced service delivery models, establish operational frameworks and requirements, and define performance...

A leading recruitment firm in Singapore is seeking a Customer Service Executive to join their call centre team. In this role, you will resolve customer inquiries and deliver outstanding service, while managing a high volume of calls. The ideal candidate will have a post-secondary certificate and possess strong communication skills, both verbal and written. Flexibility to work on a rotating shift...

Responsibilities Lead the strategic design and operationalisation of the live chat service channel integrating WhatsApp with human agent support Conduct comprehensive analysis of current customer service enquiry management operations and identify improvement opportunities Design enhanced service delivery models, establish operational frameworks and requirements, and define performance...

Responsibilities Provide leadership, development and coaching of Assistant Managers, Team Leaders, QAs, Trainers and Agents. Drive Employee Engagement to help our employees feel connected to one another and the company, and care deploy about their work. Foster a workplace that helps the team thrive. Actively engage and support the development of your team to ensure better performance and...

Enable your future At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world's most forward-thinking brands, and explore what's possible when human expertise meets technology. Together, we'll enable the future — starting with yours. Top reasons to work here: Attractive remuneration, great perks, and performance...

A leading healthcare institution located in Singapore is seeking a Manager for Support & Patient Operations to lead the Call Centre & Appointment Services Department. The ideal candidate will have at least 6 years of managerial experience within healthcare operations, strong leadership skills, and the ability to manage multiple service lines. This role focuses on overseeing call centre operations...

Senior Assistant Manager, Care and Call Centre (CareHub) Job Openings Senior Assistant Manager, Care and Call Centre (CareHub) About the job Senior Assistant Manager, Care and Call Centre (CareHub) Job Brief As a Senior Assistant Manager, you are responsible for the day-to-day operations of the Care and Call Centre (CareHub), which includes the management of the team of Call Centre Officer (CCOs)...

Location – Kallang Salary - $4800 – 6000 (Depending Experience) –from CallCentre Working Hours – Mon to Sun – 5.5days RESPONSIBILITIES AND AUTHORITIES Take charge of entire assigned project and collaborate with business partners closely on all issues and reviews related to the outsourced campaigns/projects. Involved in soft launches & pilot runs for all assigned projects and ensure smooth...

A leading recruitment firm in Singapore is seeking a Customer Service Executive to join their call centre team. In this role, you will resolve customer inquiries and deliver outstanding service, while managing a high volume of calls. The ideal candidate will have a post-secondary certificate and possess strong communication skills, both verbal and written. Flexibility to work on a rotating shift...

Lead, coach, and develop Assistant Managers, Team Leaders, QAs, Trainers, and Agents. Drive employee engagement and foster a thriving workplace culture. Support performance improvement and succession planning within the team. Collaborate with HR and Recruitment on hiring and onboarding. Work with QAs and trainers to conduct audits, training, and skill development. Implement changes impacting the...

Manager (Support & Patient Operations - Call Centre & Appointment Services), EGH Planning Office Job Category: Administration The upcoming Eastern General Hospital (EGH) aims to provide excellent healthcare and promote healing centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services, covering...

Manager (Support & Patient Operations - Call Centre & Appointment Services), EGH Planning Office Job Category: Administration The upcoming Eastern General Hospital (EGH) aims to provide excellent healthcare and promote healing centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services, covering...

Lead, coach, and develop Assistant Managers, Team Leaders, QAs, Trainers, and Agents. Drive employee engagement and foster a thriving workplace culture. Support performance improvement and succession planning within the team. Collaborate with HR and Recruitment on hiring and onboarding. Work with QAs and trainers to conduct audits, training, and skill development. Implement changes impacting the...

Responsibilities Provide leadership, development and coaching of Assistant Managers, Team Leaders, QAs, Trainers and Agents. Drive Employee Engagement to help our employees feel connected to one another and the company, and care deploy about their work. Foster a workplace that helps the team thrive. Actively engage and support the development of your team to ensure better performance and...

Responsibilities Provide leadership, development and coaching of Assistant Managers, Team Leaders, QAs, Trainers and Agents. Drive Employee Engagement to help our employees feel connected to one another and the company, and care deploy about their work. Foster a workplace that helps the team thrive. Actively engage and support the development of your team to ensure better performance and...