Senior IT Engineer (Quality Assurance, Knowledge & Process Management)
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LAM RESEARCH SINGAPORE PTE LTD
Woodlands
Job Duties and Responsibilities: The incumbent will be responsible for end‐user service quality and knowledge excellence by implementing Quality Assurance frameworks, governing Knowledge Centric Services (KCS) aligned knowledge and engineering support processes that reduce friction and improve digital employee experience and cost to serve. Quality Assurance (QA) Develop QA program, sampling, and... |
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21 minutes ago
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