Guest relation manager jobs in Orchard

Job Summary The Guest Relations Manager (GRM) is responsible for overseeing guest experience, managing guest relations staff, and ensuring a high standard of service in the KTV outlet. This role focuses on customer satisfaction, compliance with regulations, and smooth daily operations while maintaining a safe, welcoming, and professional environment. Key Responsibilities Guest Experience &...

Overview Guest Relation Manager - Manhattan Bar (Conrad Singapore Orchard) (HOT0C097) at Conrad Singapore Orchard, 1 Cuscaden Rd, Singapore 249715. Hilton offers opportunities to delight guests and Team Members across a global portfolio of brands including Hilton Hotels & Resorts, Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and more. A Guest...

Title: Assistant Guest Relations Manager (Four Points by Sheraton Singapore, Jurong) Job Requisition ID: 2720 Primary Responsibilities Assist the Guest Relations Manager in managing day-to-day Front Desk duties ensuring smooth operation processes, handling and escalating the guests' complaints to achieve satisfaction, and ensuring effective communication within the hotel to enhance the guests'...

Join to apply for the Assistant Guest Relations Manager role at Sofitel Company Description We are in the luxury hotel business in central Singapore; offering business and leisure travelers contemporary rooms and suites filled with opulent amenities and elegant furnishings, alongside first‐rate facilities, exquisite French and local cuisines in our all‐day dining restaurant, bar and a huge...

Tasks and Duties Monitor club lounge reservations, seating availability, service, safety and wellbeing of guests. Maintain cleanliness and condition of bar, bar unit, tables and other tools. Prepare and serve hot, cold and/or alcoholic beverages. Stock ice, glassware and beverage supplies. Anticipate and communicate replenishment needs promptly. Complete opening and closing duties. Requisition...

Serangoon Gardens Country Club is hiring a Full time Guest Relations Officer role in Serangoon, Singapore. Apply now to be part of our team. Serangoon Gardens Country Club is hiring a Full time Guest Relations Officer role in Serangoon, Singapore. Apply now to be part of our team. Job summary: Looking for candidates available to work: Monday: Morning, Afternoon, Evening Tuesday: Morning,...

Guest Service Team Leader (Guest Relations) Pan Pacific Orchard, Singapore is an award‐winning destination hotel, renowned for its architecture by WOHA and its four themed open‐air terraces—Forest, Beach, Garden, and Cloud—each offering a distinctive experience. Within the Forest Terrace, our signature restaurant, Mosella, introduces a Mediterranean sharing concept with a refreshingly modern...

A prominent hotel in Singapore is seeking a Guest Relations Officer to ensure an exceptional guest experience. Responsibilities include greeting guests, addressing complaints, and coordinating with various departments. Candidates should have a diploma in Hospitality Management and strong communication skills. Experience in a hotel front office is preferred. This full-time position demands...

Assist the Senior/Duty Managers in directing and supervising the activities of the Front Office department. Attend to all guests' queries, improvement feedbacks and compliments, and attend to guests' needs promptly and professionally. Assign rooms for all arriving guests after checking the guest preferences in the absence of Room Controller. Adhere to occupational, health and safety legislation,...

Guest Relations Supervisor (F&B) - InterContinental Singapore Robertson Quay Hotel: Singapore Robertson Quay (SINIC), 1 Nanson Road, 238909 As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs....

The IIQAF Group of Companies is a global leader in providing services in the hospitality, information technology, tourism, insurance, and health care industries. Established in 1986, the company has grown to become a major player in the international market, with operations in the United Kingdom, Canada, Singapore, and the United Arab Emirates. Description We are currently seeking a dedicated...

JOB SCOPE Guest Relations Officer will assist the Front Office Manager in providing good customer service to guests and walk in guests. JOB RESPONSIBILITIES Attend to guests enquiries, complaints and follow up on the complaints made by guests. Assist in attending to guests check in and check out as and when needed when there is a shortage of manpower for the Front Desk Reception Officer. Escort...

1. JOB DESCRIPTION Job Title Guest Relations Officer Job Description & Requirements Job Summary Responsible in satisfying hotel guests' needs through attending to their enquiries and providing solutions and good customer service. Duties and Responsibilities Performs check-ins and check-outs. Ensure all reservations are entered in timely and accurate manner. Handles guests enquires and...

Guest Relations Executive (Front Office) page is loaded## Guest Relations Executive (Front Office)locations: Singapore - Four Seasonstime type: Full timeposted on: Posted Todaytime left to apply: End Date: April 7, 2026 (30+ days left to apply)job requisition id: REQ10367732**About Four Seasons:**Four Seasons is powered by our people. We are a collective of individuals who crave to become better,...

Our client is looking for a Guest Relations Executive and be the welcoming face of the hotel! You'll work closely with the Assistant Manager to ensure prompt, courteous service, while handling guest enquiries, requests, and feedback with professionalism. You'll help create personalised guest experiences, stay updated on hotel facilities and nearby attractions, and maintain strong communication...

A leading entertainment company in Singapore is seeking a Guest Relations Manager to oversee guest experience and manage a team of Guest Relations Officers. The ideal candidate will bring at least 2-3 years of experience in the nightlife or hospitality sectors and possess strong leadership skills. Responsibilities include ensuring customer satisfaction, compliance with regulations, and supporting...

Guest Relations Executive, Rooms Reservations page is loaded## Guest Relations Executive, Rooms Reservationslocations: Singapore - Four Seasonstime type: Full timeposted on: Posted Todaytime left to apply: End Date: March 1, 2026 (30+ days left to apply)job requisition id: REQ10364878**About Four Seasons:**Four Seasons is powered by our people. We are a collective of individuals who crave to...

Title: Guest Relations Agent (Four Points by Sheraton Singapore, Jurong) Job Requisition ID: 2719 Primary Responsibilities Perform Front Desk room reservation duties such as check-in & out of guest, handle billing process, queue room and communication with room controller, ensure sufficient supplies of room key and key jacket. Manage the hotel driveway for clearance, greet guests upon arrival at...

Hotel Guest Relations Officer Jobs in Singapore Hotel guest relations officer jobs in Singapore. Are you passionate about hospitality and looking to work in a vibrant, multicultural city? A Hotel Guest Relations Officer position in Singapore might be the perfect opportunity for you. This role is essential to ensuring guests have an exceptional stay, offering personalized service and resolving...

A luxury hotel brand in Singapore is seeking a Guest Relations Executive for Rooms Reservations to manage bookings and enhance the overall guest experience. The role involves responding to inquiries and ensuring a seamless reservation process while embodying the hotel's service standards. Ideal candidates will possess strong communication skills, relevant experience in luxury hospitality, and a...